North Carolina, Raleigh – From Starting Monday, May 1, all driver license offices in North Carolina will be open to walk-ins after noon, the North Carolina Division of Motor Vehicles (NCDMV) reminded.
For those seeking to be attended by appointment, these will only be available until 11:00 am and can be reserved at skiptheline.ncdot.gov.
“We are making adjustments to increase walk-in availability because that is what we have heard our customers want,” said NCDMV Commissioner Wayne Goodwin.
Goodwin noted that currently about 25% of appointments end without the user attending.
In a press release, the NCDMV mentioned that even with this change, walk-in customers may still have the opportunity to receive morning service. This, the state agency clarified, if there is time between scheduled appointments or if a client does not show up for a scheduled appointment.
What do you need to apply for a driver's license in North Carolina?
Office Reopening and Extended Care in Asheville
Also starting May 1, the Asheville Express office located at 600 Tunnel Road, which has been closed for more than a year due to staffing issues, will be open Monday through Friday from 8:00 a.m. to 5:00 p.m. .
Furthermore, five additional offices They will start opening at 7:00 am
Offices in Aberdeen, Graham, Kernersville, Mooresville and Washington will join the 35 locations already providing an additional hour of service to customers.
“I am very pleased that we have been able to increase staffing levels to the point where we can reopen the Asheville Express Office and add five more offices that open an hour earlier,” Goodwin said.
Goodwin, indicated that there are Vacancies available and called to join the NCDMV team.
“If you know someone looking for meaningful work who enjoys serving others in a team environment, please pass them along!” he said.
In addition to the nearly 100 new examiners added statewide last year, 85 more have been hired or are in the process of being hired since January, the agency said.
How much does it cost to get a driver's license in North Carolina?
Estimated time available online soon
As the appointment scheduling shifts toward more walk-ins, a new feature will soon be available on the NCDMV office locations webpage to show the public the current estimated wait time at driver license offices.
This will allow customers to see the current estimated wait time at different locations so they can make the best decision about which office to go to or if they want to try again another day, NCDMV said.
Saturday hours begin June 3
As in previous years, NCDMV is preparing to offer Saturday hours at 16 locations this summer.
These offices will be open from 8:00 am to noon on Saturdays, from June 3 to August 26:
Asheville, Charlotte-University City, Charlotte South, Fayetteville West, Greensboro East, Greensboro West, Greenville, Hudson, Huntersville, Jacksonville, Monroe, Morganton, Raleigh North, Raleigh West, Wilmington South and Winston-Salem South.
Additionally, NCDMV is exploring the possibility of adding more Saturday locations as staffing levels allow.
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